Salesforce Field Service Lightning Practice Exam

Disable ads (and more) with a membership for a one time $4.99 payment

Question: 1 / 160

What permissions are required to assign service resources to service appointments?

Edit on service appointment and View on service resources

To assign service resources to service appointments, the required permissions allow users to effectively manage service appointments while also having visibility into service resources. The correct answer specifies that users need "Edit" permissions on service appointments, which enables them to modify and update the details of appointments as needed. This edit capability is essential because assigning resources involves changing who is scheduled for each appointment.

In addition to this, having "View" permissions on service resources is crucial. This permission allows users to see the available resources and their details which aids in making informed decisions while assigning them to various appointments. Without viewing permissions on service resources, a user wouldn’t be able to assess options for assignment.

Therefore, the combination of these permissions is necessary for effective resource management and scheduling within the Field Service Lightning application.

Read on service appointment and Edit on service resources

View on service appointment and Edit on service resources

Admin on service appointment and View on service resources

Next

Report this question